Privacy Policy issued by ClubExpress-revised July 5, 2006

North Florida Bicycle Club specific additions noted in italics-revised July 9, 2014

NFBC uses ClubExpress to host its website and maintain its database on-line. This allows us to offer payment for memberships and events via credit card from our website, saving members from costly processing fees charged by third party providers. It also allows us to offer more value added services for our members and streamlines the administration of our Club.

 

When you entrust your personal information to a web site, you expect the operators of that site to demonstrate that they have earned your trust. Maintaining your privacy and the security of your personal information is our highest priority. 
 
North Florida Bicycle Club, Inc. and ClubExpress are committed to following all relevant federal and state laws and industry guidelines regarding your personal information and how it is protected. In fact, our goal is to exceed these guidelines and to be ahead of the pack in this area.

 

What We Collect and How We Use It

This site stores personal information about you, including your name, contact information (addresses, phone numbers, email), demographic data (date of birth, etc.), payment information such as (optionally) credit card numbers, user name and password. North Florida Bicycle Club, Inc. uses this information for club activities, including event registration, tracking member interests, discussion forums, committees, donations, member directory, etc. 
 
Within this web site, only authorized administrators have access to personal information on members. ClubExpress cannot control what these administrators do with this information. However, our agreement with North Florida Bicycle Club, Inc. strongly encourages clubs to not sell or trade membership data to third party vendors. 

 

North Florida Bicycle Club will not sell or trade membership data to any third party vendors.

 
ClubExpress (and its parent company, Gembrook Systems, LLC) does not collect personal information for its own purposes. All personal information is collected on behalf of the clubs that have signed up for our web hosting and management services. 
 
This site also collects information as you navigate around the site, using standard Internet technologies (such as IP addresses and cookies, and reading your browser version, operating system and computer type, etc.) We use this information to help us improve our products and services and for security purposes, to detect and to block security breaches and to provide you with a safe online environment. 
 
Your club may enable a ClubExpress module which provides discussion forums. Please remember that any information disclosed in these forums becomes public. You should exercise caution regarding personal information when you write messages in a public discussion forum. 

 

North Florida Bicycle Club has enabled discussion forums but participation is voluntary. Postings are limited to members with password access to the website.  

Your club may also enable a ClubExpress module which provides an online Member Directory. This information will also be visible to other site users, although we strongly encourage clubs to make this module available to members only. ClubExpress provides you with options to restrict what is shown in the Member Directory.

 

North Florida Bicycle Club has not enabled an online Member Directory. Membership information is available only to individuals authorized by the NFBC Webmaster for the purpose of Club business only.

 

What ClubExpress Will Not Do

Neither ClubExpress nor club officers have direct access to your password or credit card information. This data is encrypted by the system using state of the art technologies and cannot directly be accessed. If you forget your password, we can reset it at your request. You will then be required to change it when you next log in. 
 
You have the option to not store your credit card information in our system. If you select this option, you will need to re-enter it for each transaction. Once your card has been authorized using an encrypted transfer, we only retain the last 4 digits for reporting purposes. 
 
ClubExpress will not independently contact you regarding new features or products or other service offerings unless you are listed as an official club contact, responsible for your club's relationship with us. We do not send unsolicited email (aka spam) to email addresses in your club's database. 
 
ClubExpress will not sell or otherwise share your name or any contact information with any third parties, including partners, advertisers or service providers, except as necessary to fulfill your explicit requests. For example, when you renew your membership using a credit card, we must share data with the credit card processing company to approve the transaction. When you order merchandise through the site, we must share some data with the vendor who fulfills this order. But we will never sell or share this data for marketing or revenue purposes. 
 
ClubExpress may generate and provide aggregate statistics about our club customers and their members, online traffic patterns and related information to customers and partners, but this information will not contain data which is individually identifiable or which can be linked back to a specific person, family, or business organization member.
 
Behind the scenes, you should know that other clubs are also using the same software and computers to manage their operations. Information collected through your membership in one club is never visible to members or administrators of other clubs. Unfortunately, if you are a member of multiple clubs running on the ClubExpress platform, you have to maintain your information separately for each club. But we think that the added security from keeping clubs completely separate is worth the small extra effort. 
 
We will disclose information if required to do so by law or by order of a competent government authority (such as a court order) or to protect ClubExpress or a member club in the event of a threat against the company or an employee or club officer.

 

Other Things We Do To Protect You

ClubExpress’s computers are hosted by an independent hosting company in their secure data center behind a firewall. Only authorized personnel have physical access to these computers. We take care to promptly install all service packs and security updates, and the data is backed up nightly. We continually test our platform to ensure that security is maintained. Confidential data is transmitted using SSL encryption; our SSL Certificate was issued by InstantSSL, one of the most respected names in Internet security. 
 
Within ClubExpress, only authorized employees, who are trained in the proper handling of confidential customer information, have access to your records.

 

Other Provisions

This site is not intended for unsupervised access by children under the age of 13. We will not knowingly collect information from site visitors of this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. 

 

North Florida Bicycle Club restricts access to non-public areas of the website to primary and secondary members who are at least 18 years of age.

 

While some areas of the website can only be seen by members who log on with their unique user name and password, most of the website is publicly viewable. The publicly available areas of the website include contact information (email address and phone numbers) for Directors and Officers of the North Florida Bicycle Club as well as Ride Leaders and Event Directors listed in the Ride Schedule and Event Calendar. Directors, etc. who use an alias address such as prez@nfbc.us, will have emails automatically forwarded to the address they provide to the NFBC Webmaster. However any reply by a Director, etc. to an inquiry sent to an alias address may reveal the forwarding email address the respondent has provided to the Webmaster.

 
From time-to-time, based on customer feedback as well as changing community and legislative standards, Gembrook and/or the North Florida Bicycle Club may modify this privacy policy without notice. Updated policies will be dated at the top of the page, so you should check back periodically to see if anything has changed. 
 
If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please contact us at: